Main tasks Credit and loans officers analyse, evaluate and process credit and loan applications, and control and process accounts. They may perform the following tasks:
- assess loan requests and credit applications
- interview applicants and check application forms, credit ratings, references etc.
- approve or decline loan and credit applications
- complete forms detailing loan specifications
- prepare reports and maintain records
- manage customer enquiries.
Key skills
- strong verbal and written communications skills
- customer service and interpersonal skills
- numeracy
- ability to be firm and tactful.
Salary According to leading recruitment specialists, credit and loans officers typically start on around $40,000. The average salary across this occupation is around $55,000. Progression to more senior and managerial roles in banks can result in salaries up to around $110,000.
Employment prospects According to DEEWR's Australian jobs 2008, job prospects for credit and loans officers are currently good, and unemployment is low. Employment growth to 2012–13 is expected to be strong.
Main employers Credit and loans officers are commonly employed in banks, insurance companies, finance companies, large retail stores, credit unions, and a range of commercial enterprises.
Find out more
Australian Institute of Credit Management (AICM), www.aicm.com.au
Financial Services Institute of Australasia (finsia), www.finsia.com
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